
This has been a difficult and exhausting week for most of us as we attempt to prepare for the biggest public health emergency of our lifetime. We’re in completely unprecedented times and our organisation has needed to adapt rapidly and dramatically as a result. We’re still providing critical services, but we’re also re-training and re-directing staff into the contact centre to support the vulnerable, converting leisure centres into temporary hospitals, running food banks and providing meals for those in need. We are creating a community taskforce to help meet the needs of those who cannot leave home, operating childcare hubs at schools to provide childcare for key workers who are keeping the NHS and other vital services going and establishing a distribution network with our partners to ensure the vulnerable and those living in poverty are supported.
It’s been a mammoth task but those of you involved in delivering all this have done an astonishing job. The people of Swansea should be very proud of you all. The work you are doing is already helping to save lives, but will be critical in keeping more people alive in the coming weeks and months. I cannot stress how important it is that you continue to help us deliver this work. We know there’s a storm approaching; the scientists have predicted it’ll be upon is in days, possibly weeks. The ability of the NHS to keep people alive depends absolutely on our work. We must help them create more capacity and more beds and we must provide the best care for their children while they are working on our behalf. The people of Swansea have never needed our support as much as they do now.
I know many of you have concerns over your health and the health of your loved ones by remaining in work, but I want to reassure you we’re following the Government’s latest health guidance and will respond to any changes to the guidance to ensure our staff remain safe and have the necessary personal protection equipment where needed. By remaining in work you’ll be providing a vital service and you will help to reduce the impact of Coronavirus on many people’s lives, but more importantly you will save lives.
I am hugely grateful for your continued commitment and support at a time when so many people are relying on us and I wish you and your families well and that you keep safe and healthy in the coming weeks.
We’ve created a new hashtag across all comms platforms #HereForSwansea. I think that sums up our approach perfectly.





